funktotoPrivacy Policy
This page describes what we collect when you use funktoto and how we keep that data protected. We process personal information to manage your account, settle your wagers, process your withdrawals through payment partners like QRIS, e-wallet, mobile banking, and local payment, and comply with legal obligations in the jurisdictions where we operate.
Our commitment is to collect only what we need, store it securely, and share it only where necessary for service delivery or legal compliance. We do not sell your data to third parties for marketing. We do not track your browsing outside our platform. We do keep detailed records of your account activity, bets, and transactions—this is required for settlement, dispute resolution, and regulatory reporting.
If you have questions about how we handle your information, how to access or correct your data, or how to request deletion, contact our compliance team. Our address and email are listed at the end of this policy.
What we collect on funktoto
We collect personal information at several points. When you register, we request your email, phone number, full name, date of birth, and residential address. This information is required for account creation and KYC verification before your first withdrawal.
When you deposit funds via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction confirmations from your payment partner. This includes your deposit amount, timestamp, and payment method. We do not receive or store your bank account number or card details—those stay with your payment provider.
When you place a sportsbook bet on Liga 1, Piala AFF, Champions League, or esports markets, we record the bet amount, odds selected, settlement outcome, and the exact timestamp. This data enables us to settle disputes, detect fraud, and fulfil regulatory reporting obligations. We also log your IP address and device type each time you access our platform.
When you use our live-dealer tables or slot games, we record the game type, stake, result, and timestamp. RNG results are generated server-side and logged for fairness audits. If a third-party testing lab audits our game fairness, they may access anonymised game logs.
How we use your data on funktoto
We use your name, email, and phone number to manage your account login, send withdrawal confirmations, and notify you of account changes. We use your date of birth and address to verify your identity during KYC and to confirm you are of legal age to use our services where applicable.
We use your bet history, deposits, and game activity to settle wagers, process withdrawals, and detect unusual patterns that may signal fraud or system error. We use your IP address and device logs to protect your account against unauthorised access.
We use aggregated, anonymised data (never linked to you personally) to understand platform usage, identify technical issues, and improve our sportsbook odds and game selection. We do not use your data for marketing purposes beyond transactional emails confirming your deposits and withdrawals.
Third-party processors and data sharing on funktoto
We share your personal information only with third parties who process it on our behalf or where law requires us to do so. Your payment information (name, amount, timestamp) is shared with your chosen payment provider (mobile banking processor, local payment, online payment, etc.) to complete your deposit or withdrawal. This is essential for the transaction to settle.
We may share your account information with third-party compliance and anti-fraud services to verify your identity and detect suspicious activity. These services are bound by confidentiality agreements and may not use your data for their own marketing.
If we receive a legal demand from a law enforcement agency or regulator in a jurisdiction where we operate, we will share relevant account and transaction data as required by law. We will notify you of such disclosure unless we are legally prohibited from doing so.
We do not sell your personal information to data brokers, advertisers, or other commercial parties. We do not share your bet history or gaming preferences with external analytics firms.
Data location and international transfer
Our servers may sit outside your jurisdiction (e.g., in Singapore, Malaysia, or regional data centres). By using funktoto, you consent to your data being transferred and stored internationally. We apply the same security standards regardless of data location.
Data retention on funktoto
We retain your account information for the duration of your account and for at least 5 years after closure or final withdrawal. This retention period allows us to settle disputed transactions, honour audit requests, and comply with regulatory record-keeping requirements.
We retain your bet history, game logs, and transaction records indefinitely. These records are essential to defend disputes and demonstrate fair settlement. You may request that we delete your personal details (name, address, phone) after final withdrawal; game and bet records will remain anonymised but not deleted.
If you request account deletion before withdrawal, we will close your account and retain only the minimum data needed to process your final withdrawal and comply with law. We will not use your contact information for any purpose after closure.
Your rights and our responsibilities on funktoto
You have the right to access your personal data held by us. You may request a copy of your account information, bet history, and transaction records by contacting our support team. We will provide this within 30 days of your request.
You have the right to correct inaccurate personal information. If your name, address, or email is incorrect in our system, you may update it directly in your account settings or request our team to make the correction.
You have the right to request deletion of your personal information subject to our legal retention obligations. Once you close your account and withdraw all funds, we will delete your account details within 90 days unless law requires us to retain them.
You have the right to withdraw consent for us to process your data. If you withdraw consent, we will close your account and cease processing—but we will retain records required by law and necessary to settle any outstanding disputes.
Cookies and tracking on funktoto
We use session cookies to maintain your login and store your account preferences (e.g., preferred odds format, sportsbook filters). These cookies expire when you log out. We do not use persistent cookies to track you across multiple visits or across third-party sites.
We do not use third-party tracking pixels, web beacons, or retargeting tools. We do not serve you advertisements based on your bet history or gaming activity.
Most browsers allow you to disable cookies. If you disable cookies on funktoto, you will not be able to stay logged in or save preferences, but the core platform will remain accessible.
Security measures on funktoto
We protect your data using SSL/TLS encryption for all communication between your browser and our servers. Your account balance and personal information are encrypted at rest. We use role-based access controls so that only authorised staff can view account data for legitimate business purposes.
We conduct regular security audits and penetration testing. We maintain incident response procedures so that if a data breach occurs, we notify affected users within 48 hours and work with regulators as required.
You are responsible for keeping your login credentials secure. We do not store your password in plain text—we store a secure hash. If you suspect your account has been compromised, change your password immediately and contact our support team.
Changes to this policy and contact information
We may update this policy to reflect changes in our practices or legal requirements. If we make material changes, we will notify you via email and post a notice on our platform. Your continued use of funktoto after a policy change constitutes your acceptance of the updated terms.
If you have questions or concerns about our privacy practices, contact us at: [email protected] or by mail to our registered office in Jakarta. We will respond to privacy inquiries within 14 days.
For access to our terms and conditions and legal noticevisit those pages. Our FAQ section covers common questions about account management and data handling.